To go to the essentials
A plethora of product functions:
- A complete, modular offer
- The design of a corporate document repository
- Interactive, personalised production; mass production
- The dematerialisation and management of incoming documents
- Scheduling and Workflow
- The constitution of files by assembling heterogeneous documents
- Multichannel distribution
- Storage and restitution
A light SOA-customer Architecture
Bdoc Suite is structured along functional, business or technical services which may be integrated in a variety of ways:
- Using pre-configured, customisable portals, easily accessible to users through a browser
- Through Web Services, which may be either SOA deployed or driven by service schedulers
- With connectors or APIS for the main programming languages
- Through interfaces with market software packages or ERP
Great Responsiveness of the Customer Service Department
- Business Document offers you a full and highly-competent customer-service department, with:
- Quick, responsive customer support: 97% of our customers are very satisfied of the call-response time, and 94% with the quality of the response provided (result of our latest survey, conducted in late 2008 on 72 respondents)
- Consultants who are attentive to your needs and know how to analyse and meet them: 80% our customers are satisfied with the performance of our consultants
- an evolutive know-how in document-lifecycle management
A Reputation and an Important Client Base:
- Over 230 customers around the world have placed their trust in us, including 170 in France (banks, insurance companies, telecom operators, government authorities…)
- The guarantee of a durable, evolving solution
A Project Methodology Specifically Suited to Document Lifecycles:
A D2B (Document to Business) quality approach which has demonstrated its effectiveness with over a hundred customers, allowing them to obtain the results they expect.
It is based on:
- Consulting, expertise and coaching throughout the project,
- The transfer of skills,
- Support, to guarantee the solution’s durability and its ability to evolve.
A Product Offering Suited to the Company’s Stakes
Document management is a real strategic asset; that is why Business Document, through its product offering, helps its customers:
- Develop customer loyalty and acquire new clients
- Improve the productivity and efficiency of administrative management
- Manage risks
- - Contents control
- - Management of regulatory, statutory and legal risks
