Business Document

It is natural behavior for users to organize their information into document folders. In fact, the efficiency of a user in a business process can often be measured by their ability to organize, manage and retrieve structured and unstructured information in documents and folders.

Bdoc Interactive is a production workstation designed to help users interactively create and manage their documents on-line. Bdoc Interactive provides business users an intuitive, web-based environment within which they can create, modify and validate documents, then distribute, archive and classify them in easy-to-manage document libraries.

Bdoc Interactive can be used to manage call center correspondence, claims adjudication documentation, underwriting correspondence and insurance policies – to mention just a handful of typical business implementations.

• Context-based data and text input, with a view of the overall document,
• Management of user roles and acces privileges, (integration with LDAP, databases, web services),
• Secure repository of documents and folders based on user profiles,
• Customer document and folder management,
• Team workflow with approval, follow-up and task management capability,
• Short term and long term archival, integrated with external solutions if necessary,
• Integration with external documents (including archival of external document with the customer folder)
• Local and central distribution (multi-channel and multi-target, including print, e-mail and fax),
• Statistics and reporting.