Case studies
ACQUIRE A CUSTOMER COMMUNICATION MANAGEMENT SOLUTION
THE CUSTOMER
Needs
- Create a document library for easy, personalized and omnichannel communication with our customers and partners: paper, email, link to electronic signature…
- Integrate with the business ERP in the Core Banking System, as well as with the ECM-GED and archiving functions of Business Document Unity already acquired.
- Have a CCM document production solution that takes into account the complexities of documents: fixed and personalized text, graphics and barcodes, multi-languages including non-Latin alphabets, comment input…
Sector of activity
Bank
Employees
200
THE ANSWER FROM BUSINESS DOCUMENT UNITY
Simplify management of customer/partner communication: with a unique solution for real-time cross-media document composition, production and distribution, making it quick and easy to find, consult and send documents.
Reduce integration time: with a platform that offers native APIs and connectors for easy integration with third-party solutions and business applications.
Model complex documents: by creating cross-media, multi-brand and multi-language document templates.
TESTIMONIAL
« Our collaboration with Business Document Unity began several years ago… with the acquisition of the EDM module.
After deciding to change our ERP, we were in dire need of a CCM solution to produce our documents.
Business Document Unity’s CCM module proved to be the perfect choice to complement our EDM module.
The Business Document Unity teams have always shown us their expertise and have always been very available to respond to our requests. »
Testimonial from a company in the banking sector.