WHY DEPLOY A GLOBAL CONTENT MANAGEMENT STRATEGY?
At Inetum Software, we believe that a global content management strategy, deployed via a single platform, will enable you to better control these flows. This will enable you to put in place robust document processes that ensure effective internal coordination, meet customer expectations and master the challenges of information management and regulatory compliance.
361 billion emails* are sent,
1,586 billion letters are exchanged and
1.7 MegaBits of data are created per person per second.
*Source by statista
DIGITIZING DOCUMENT PROCESSES: THE MAJOR CHALLENGES AHEAD
According to Markess by exaegis :
- 85% of companies express a strong need to personalize customer/user communications, as this is an essential criterion for satisfaction and loyalty.
- 65% of decision-makers surveyed, the second highest priority is to simplify and automate the management of their document processes.
- 58% insist on the need to guarantee information security.
As a recognized player in content management and customer communication management, we believe that this approach should not be fragmented, but thought through holistically.
This allows us to optimize both the management of document processes and the management of inbound and outbound communications.
OBSTACLES TO DIGITIZING DOCUMENT PROCESSES
61%
Hybrid document management: paper and digital
Hybrid document management: paper and digital
This dual management requires the use of various solutions to process paper and digital flows, resulting in wasted time and an increased risk of errors.
44%
Strong paper culture and fear of change
Strong paper culture and fear of change
To overcome this obstacle, it is essential to be vigilant, to implement an effective support policy and to adopt a business approach rather than a purely documentary one.
rather than a purely documentary approach.
44%
Siloed organization
Siloed organization
This leads to the risk of errors, reduced responsiveness, lack of consistency and much higher costs due to the use of multiple, unconnected technological solutions.
GOING FURTHER: THE BUSINESS DOCUMENT UNITY APPROACH
Business Document Unity is an all-in-one, integrated and modular solution. By unifying EDM/Archiving and CCM-Customer Communication Management/editing functionalities, Inetum Software offers the only platform on the market capable of simultaneously meeting all a company’s content and document management needs.
Business Document Unity offers your internal teams and your customers a new experience in collaboration and dialogue.
THE 7 BENEFITS OF A CONTENT MANAGEMENT STRATEGY
THE 7 STEPS TO IMPLEMENTING A GED SOLUTION
WITHIN YOUR ORGANIZATION.
Here are the steps you need to consider.
STEP 1
Appoint a project manager to analyze your document management needs. List document types, storage and automation requirements, and legal constraints.
The help of a consultant can be invaluable at this stage.
STEP 2
This tool will guide your choice of EDM solution.
STEP 3
STEP 4
STEP 5
STEP 6
Anticipate reluctance by training your staff and supporting them during the transition period. Set up technical support to facilitate adaptation.
STEP 7
Don’t hesitate to call on our experts to support you in this strategic project.