Business Document Unity, your all-in-one platform | Find out more

The platform

Our vision

Why deploy a global content management strategy?

EDM / Archiving

What are the benefits of an EDM solution?

Customer Communication Management

From desktop publishing to CCM.

Business Document Unity

BDU features

Capture

Facilitate access to information for your employees

Preserve

Make it easier and faster to find and consult your content

Create

Gain autonomy and efficiency at your workstation

Collaborate

Automate your document processes

Move to cloud

Why deploy BDU in Cloud mode?

Discover our Solution

Discover our Solution

A single, collaborative platform to optimize the management of your documents, their associated data, and your overall communication.

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une femme devant un ordinateur

WHY DEPLOY A GLOBAL CONTENT MANAGEMENT STRATEGY?

Today, companies are faced with managing ever-increasing flows of information: Paper documents, Files, Emails, … Not to mention the need to set up an integrated and coherent omnichannel customer journey that must include personalization and selfcare needs.

At Inetum Software, we believe that a global content management strategy, deployed via a single platform, will enable you to better control these flows. This will enable you to put in place robust document processes that ensure effective internal coordination, meet customer expectations and master the challenges of information management and regulatory compliance.

Did you know?
Every day in the world,
361 billion emails* are sent,
1,586 billion letters are exchanged and
1.7 MegaBits of data are created per person per second.

*Source by statista

DIGITIZING DOCUMENT PROCESSES: THE MAJOR CHALLENGES AHEAD

According to Markess by exaegis :

  • 85% of companies express a strong need to personalize customer/user communications, as this is an essential criterion for satisfaction and loyalty.
  • 65% of decision-makers surveyed, the second highest priority is to simplify and automate the management of their document processes.
  • 58% insist on the need to guarantee information security.

As a recognized player in content management and customer communication management, we believe that this approach should not be fragmented, but thought through holistically.
This allows us to optimize both the management of document processes and the management of inbound and outbound communications.

Business Document

OBSTACLES TO DIGITIZING DOCUMENT PROCESSES

banque

61%

Hybrid document management: paper and digital

Hybrid document management: paper and digital

This dual management requires the use of various solutions to process paper and digital flows, resulting in wasted time and an increased risk of errors.

44%

Strong paper culture and fear of change

Strong paper culture and fear of change

To overcome this obstacle, it is essential to be vigilant, to implement an effective support policy and to adopt a business approach rather than a purely documentary one.

rather than a purely documentary approach.

44%

Siloed organization

Siloed organization

This leads to the risk of errors, reduced responsiveness, lack of consistency and much higher costs due to the use of multiple, unconnected technological solutions.

Business Document

GOING FURTHER: THE BUSINESS DOCUMENT UNITY APPROACH

In response to this observation, which shows that expectations and difficulties concerning document issues are high, we have created the Business Document Unity platform to improve the management of your document processes and optimize the management of your communication.

Business Document Unity is an all-in-one, integrated and modular solution. By unifying EDM/Archiving and CCM-Customer Communication Management/editing functionalities, Inetum Software offers the only platform on the market capable of simultaneously meeting all a company’s content and document management needs.

Business Document Unity offers your internal teams and your customers a new experience in collaboration and dialogue.

Deploy a multi-tool strategy

THE 7 BENEFITS OF A CONTENT MANAGEMENT STRATEGY

THE 7 STEPS TO IMPLEMENTING A GED SOLUTION
WITHIN YOUR ORGANIZATION.

Already convinced of the benefits of implementing an EDM software solution within your company/organization?
Here are the steps you need to consider.
NEEDS IDENTIFICATION
3
NEEDS IDENTIFICATION

STEP 1

Appoint a project manager to analyze your document management needs. List document types, storage and automation requirements, and legal constraints.

The help of a consultant can be invaluable at this stage.

SPECIFICATIONS
3
SPECIFICATIONS

STEP 2

Draw up a set of specifications specifying the document classification plan, the necessary automation and the retention criteria.
This tool will guide your choice of EDM solution.
SELECTING A GED SOFTWARE SOLUTION
3
SELECTING A GED SOFTWARE SOLUTION

STEP 3

Once you’ve clearly identified your needs, determine your software selection criteria, particularly in terms of functionality, ergonomics and budget.
TESTING AND ADJUSTMENT 
3
TESTING AND ADJUSTMENT 

STEP 4

Shortlist a few solutions and test them in a controlled environment. Assess their suitability for your needs and adjust if necessary.
LARGE-SCALE DEPLOYMENT 
3
LARGE-SCALE DEPLOYMENT 

STEP 5

Once the test has been successfully completed, deploy the chosen solution throughout the company. An observation committee can monitor the transition, assess employee satisfaction and ensure system maintenance.
TRAINING AND SUPPORT 
3
TRAINING AND SUPPORT 

STEP 6

Anticipate reluctance by training your staff and supporting them during the transition period. Set up technical support to facilitate adaptation.

MONITORING AND UPDATING 
3
MONITORING AND UPDATING 

STEP 7

Continue to monitor the system’s efficiency and make any necessary adjustments, while keeping an eye on new regulations and technologies.
This process requires careful attention at every stage to ensure the successful implementation of your EDM system.
Don’t hesitate to call on our experts to support you in this strategic project.